Tag Archives: mobile device management

What Users Want from Smartphones

Digital displays surrounding us from everywhereWhat do consumers want from the smartphone industry?

Fewer smartphones.

That’s according to a recent survey from Greenpeace, which found that more than half the respondents think manufacturers are releasing too many phone models. Brands like Apple and Samsung typically introduce new versions of their flagship phones each year.

Instead, people want smartphones that are easier to repair or at the very least recycle. And consumers in each of the six countries involved in the survey say it’s important that phone-makers put out products that aren’t made with hazardous chemicals.

We mention this survey because it comes at a time when IT asset managers are facing more and more challenges when dealing with mobile device management. As the IT Asset Knowledge Database put it recently, those challenges include mobile life-cycle management, parts availability and data erasure.

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How Mobile Device Management and IT Asset Management Fit Together

Young female designer texting on smart phone in office. There are some other people working in background.
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IT asset management. Mobile device management.

Two different terms, but it’s important not to think of them as two different things.

Rather, think of mobile device management as a type of ITAM, the same way astronomy or geology are types of science.

And mobile device management is itself already party of a larger practice known as enterprise mobility management (EMM), which deals with the securing, monitoring, integrating and managing the smartphones, tablets and laptops used by a business, whether they’re employee-owned or provided by the company.

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How Are You Erasing the Data on Your Mobile Devices?

mobile device managementMore and more people are using smartphones and tablets for their primary workplace computer, causing IT asset managers to take a closer look at their data destruction practices.

This phenomenon is something we’ve discussed on this blog before. Some offices have what’s known as a BYOD – “bring your own device,” while others tell their workers “Choose your own device” (CYOD), letting them pick from a list of preapproved devices.

It’s not something every company has embraced – in fact, some companies ban it. But if your company has a CYOD policy, it’s worth looking at some methods available to erase data from mobile devices.

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What You Need to Know about Apple’s Device Enrollment Programs

IT asset recoveryIf you see someone using a mobile device at your workplace, it most likely came from Apple.

iPhones and iPads account for nearly all of the smartphones and tablets used in the corporate world.

To make managing all of these devices easier, Apple created its Device Enrollment Program (DEP), designed to help qualifying businesses, K-12 schools, colleges and universities configure and deploy devices running on iOS and OS X.

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Be Sure to Disown your Old Devices

iStock_000047338034_SmallThe notion of being “disowned” isn’t a pleasant one, but the term takes on a different meaning when we talk about mobile devices.

Mobile devices are increasingly becoming part of the workspace thanks to the “bring your own device” movement, and companies have begun to adjust to this phenomenon by setting up what are known as mobile device management (MDM) programs.

An MDM program can help an organization – whether it’s a business, a school system or a government agency – integrate and keep track of its mobile devices, ensuring its technology is secure and functional as possible.

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What is Mobile Device Management?

iStock_000058681006_SmallMDM.

BYOD.

These terms are likely part of your lexicon if you’re in charge of technology where you work. If not, they will be soon.

MDM is “mobile device management,” while BYOD stands for “bring your own device,” and the two concepts are intertwined.

BYOD means what it sounds like. A company lets employees work using their own mobile devices, typically laptops, tablets or smartphones.

MDM is the practice of administering those devices, or company-owned mobile devices. It lets a company or organization secure, monitor, integrate and manage its mobile devices. The idea is to make sure that devices are as secure and functional as possible, while also protecting your network.

It’s also important to think about the value of your used mobile devices, and the importance of finding a re-seller who’s equipped to manage them when your organization wants to sell its assets.

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BYOD. CYOD. Either Way, Time to Secure Your IT

BYODDoes your office have BYOD (“bring your own device”) policy?

Or do you prefer to have your workers CYOD (“choose your own device”)?

The two sound the same, but there’s a fairly crucial difference. BYOD means a company allows workers to use technology – tablets, smartphones, or laptops – they brought from home. It can save an organization on hardware costs, and makes employees feel more comfortable. The downside, as Forbes noted last year, is that a BYOD fleet is much harder to secure.

In a CYOD office, workers need to pick from a list of preapproved devices, which makes them easier to secure. In either case, the security of your company’s data is key.

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Enterprise Mobility Management is Big Business

mobile device managementFor a long time, the name “BlackBerry” called to mind images of the mobile devices busy people – including President Obama – used to organize their lives.

But over the past few years, BlackBerry has begun to try to reinvent itself, from a company that sells mobile devices to a company that provides enterprise mobility management services.

Enterprise mobility management (EMM) is the practice of securing, monitoring, integrating and managing the smartphones, tablets and laptops used by a business, whether they’re employee-owned or provided by the company.

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