Shipping:

Unless otherwise stated in auction description (for freight items), all of our items are shipped via FEDEX (NJ items) and UPS Ground (AZ items). 

ALL shipping charges are customers responsibility (unless Free Shipping is offered), and nothing is shipped until payment in full is received.

We only ship within the 48 contiguous United States at the shipping rate stated in auction. NO PO BOXES.

For shipments to Hawaii and Alaska, please email zip code and we will provide shipping quote, those rates are higher than published shipping rate.

For Canadian buyers, we will ship only if you provide a FEDEX or UPS account and all charges are billed to you directly.

We do not ship via USPS.

We WILL ship on a customers FEDEX, UPS or DHL account with proper verification.

CWI is not responsible for any delay in shipping carrier response time.
Please refer to the appropriate shipping company for their estimation on delivery.
Any delays are not our responsibility.


Order Processing:

All orders are processed within 24 hours of receipt of payment, during normal business hours which are Monday - Friday from 9AM - 4:30PM - Eastern Standard Time.

Tracking information will be emailed to you either same day or next business day after shipment is sent. If you do not receive an email with this information, please check your email program as you may have it blocked or going to bulk mail folder.

Insurance:

CWI is not responsible for lost, misdirected mail or damaged goods that occur in shipping if no additional insurance is purchased. 

All items leave our facility in the exact condition as stated in auction and displayed in photos.

Please be sure to purchase shipping insurance if you want to be covered.

Should you choose to decline shipping insurance you accept full responsibility for all damages or losses incurred in the shipping process.

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